Recent data suggests that the average tenure for medical science liaisons (MSLs) at a given company is a little over 2 years. Which is lower than the average tenure of almost 4 years for private sector employees across all industries. Although there are several factors for why employees decide to move on, among MSLs we gathered the top 10 reasons based on experience, data, and interviews with MSLs. Here are the results:
- Their MSL Manager is really a micro-manager.
- They aren’t always kept “in the loop.”
- The company has little understanding of what MSLs actually do.
- The company uses them more like a sales force.
- Outside of new hire training, there is no investment in ongoing professional development.
- They aren’t trained effectively on how to use digital tools & technology to properly do their job.
- Their Key Performance Indicators (KPIs) are driven more by quantity vs. quality.
- There isn’t much room to grow.
- They feel undervalued.
- They don’t feel integrated into the organization.
The ACMA talks to countless medical affairs and MSL professionals and the need to invest in people is by far the single most important factor to building and maintaining a successful medical affairs organization. Providing ongoing coaching, feedback and professional development opportunities that help your team grow and expand their skill set is a win-win for both company and employee.
Looking for innovative ways to offer professional development and raise the bar?